Don’t neglect your engine room!
A former Chief Executive of Education and Children’s Services used to make a point of hosting occasional morning teas for the staff of the payroll section. He recognised that their work was essential to the smooth running and morale of the organisation as a whole. Invisible, often neglected and only contacted when something goes wrong, the administrative ‘engine room’ of your organisation needs to be maintained and acknowledged.
Mrs Jane Danvers, Principal of leading Adelaide girls’ school Wilderness School, has taken this a step further by instituting a program of professional learning for the school’s administration staff. This program grew out of an audit conducted by Oz>Train, where the admin staff were interviewed about their hopes, concerns and aspirations. Based on their collective intelligence, the school has already implemented some significant initiatives, including a program of professional learning. Their first activity was a day session on their role in a changing workplace.
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